- What does it mean to be a 21st century public servant?
- What are the skills, attributes and values which effective public servants will display in the future?
- How can people working in public services be supported to get those skills?
These are some of the issues addressed in the report on the research project, originally launched in November 2014 and updated in 2023. Research findings have been widely disseminated on a local, national and international basis and a number of bodies are now using the findings to shape their approach to leadership, skills and workforce development within their own organisations.
Interest has been generated across public services, not only in local authorities, but also in health, police and fire services, as well as in organisations which bring all of these services together in partnership.
We have also produced resources on the
For more details of the research and to access the reports and slidepacks, pleae go to